Double the Industry Standard: Our 2-Year Labour Warranty
We stand firmly behind every plumbing, drainage, and heating installation with double the protection offered by standard contractors.
Craftsmanship Built to Last, Backed by Twice the Coverage
Most plumbing and heating contractors in Metro Vancouver offer a standard 1-year labour warranty. At Flex Plumbing Ltd, we believe that if a job is done correctly by licensed Red Seal tradespeople using high-grade materials, it should perform flawlessly for years to come.
That is why we back all qualifying installations, repipes, drainage fixes, and heating upgrades with a full 2-year labour warranty—double the industry standard. From complete Poly B replacement in Richmond to boiler installations in Vancouver, you receive total peace of mind knowing your property is protected.
Double Industry Standard: 24 full months of labour protection from the date of service completion.
Red Seal Standards: All work is executed or directly supervised by certified Red Seal journeypersons.
Zero Out-of-Pocket Recourse: If a covered repair fails within 2 years, we return and fix it for free, no dispatch charges.
Comprehensive Coverage Across Core Services
Poly B & Whole-Home Repiping:
Full 2-year protection on all PEX or copper connection joints, expansion fittings, valves, and manifold hookups installed by our team.
Heating, Boiler & Heat Pump Installs:
2-year labour coverage on equipment piping, gas line drops, zone valves, flue connections, and electrical wiring setups.
Drainage & Plumbing Repairs:
2-year warranty on newly installed drainage lines, backwater valves, fixture shut-offs, PRV installations, and water main piping.
Warranty FAQs
Q: Does the 2-year labour warranty apply to all active service cities?
A: Yes, our 2-year warranty applies to all eligible jobs completed across Richmond, Vancouver, Delta, Burnaby, and New Westminster.
Q: What happens if a part fails due to a manufacturer defect?
A: Manufacturer material warranties cover the physical part, while our 2-year labour warranty covers the workmanship to replace or repair the qualifying installation.
Q: Do I receive written documentation confirming my 2-year warranty?
A: Yes. Upon project completion and final payment, your itemized invoice explicitly states the 2-year labour warranty terms along with any relevant insurance letters.

